How long after signing up can we expect to see results?
For the Maximise modules, typically we will already have cases ready to submit to the Valuation Office on the day the contract goes live. These will begin to show in the list 3-6 months from submission.
Do we need to use all the services, or can we just sign up to a few?
You can use as many services at any one time as required. Whichever combination suits your needs the best.
How much input / resource will be required from the council once a client?
Initially when onboarding we will require some information from you to get things up and running. This will typically be around users for the online portal or data we need to run the services, but it should never impact your day to day duties at the council. If anything we should help take some of the load off of you and your team, so you can focus on other important tasks.
Can the evidence provided by Analyse Local be used to support a BAR submission with the VO?
Absolutely and this is one of the main benefits of the Maximise service, over the last 12 months we have helped aid local authorities and the VO bring an additional £88,020,295 in yield into the rating list with the use of our Property Assessment Reports, or PARs as we call them here.
Can we implement a cap / spend limit on Maximise Business?
Of course! typically authorities will start with an initial threshold of Ratable Value they would like us to find. Once we reach that we can review the budget and see if they are happy for us to continue.
Who will be our main point of contact once a client?
Your first and main point of contact will be the Client Manager for your region. They will be the one to help with the contract, onboarding and general matters moving forward. For the individual services like Maximise Business, you will be allocated a rating researcher who will be helping to identify the new and undervalued assessments.
How do the Client Managers improve the experience
As Client Managers it is our job to ensure that the Local Authority is satisfied with every aspect of the service they receive. From dealing with day to day questions that arise from the use of our products or helping to complete NNDR returns and setting a yearly provision for losses. However our main goal is to build a long, successful and personal relationship with the people at the authority.
How often will I be contacted by Analyse Local?
It really depends on the service you use. For Maximise it could be weekly based on the amount of cases we find. For Insight and Verify it could be monthly, quarterly or bi annually depending on how much assistance and support you need. Ultimately you will never be bombarded by us and we can set parameters for contact when the contract begins.
What procurement frameworks are Analyse Local on?
Our most used procurement framework is G-cloud. We are also on Bloom and DOS.
Who else is using your services?
We currently have over 50% of Local Authorities using our services!
How many people can have access to the Analyse Local online portal.
There is no limit to the number of users that can have access to the Analyse Local online portal.
If you are interested in benefiting from our services or would like to find out more, please contact your client manager or email ‘info@analyselocal.co.uk‘